Meet our IT Director: Nick Capell

Nick Capell, IT Director, shares some insight into his role.

What’s your role and what does your team do?

The team roles fall into three broad categories:

• The IT Service team is responsible for the day-to-day management of our IT systems, ensuring that all our IT services run smoothly, systems are kept up-to-date and that we help people across Gateley with questions and special requests in a pro-active and efficient manner.
• The Solution Delivery team is responsible for defining and delivering transformational change across Gateley and IT system/ processes improvements, as well as developing client-specific solutions, and managing integrations between systems.
• We also have people dedicated to the technical aspects of Information Security and looking forwards to define the future of our IT infrastructure.

My own role is to lead, encourage and develop the above teams. I also represent IT at Board level and help the business leaders understand the art-of-the-possible and work with them to.

Why is the work of your team important for Gateley?

Clients increasingly expect innovative technology-based solutions and demand evidence of our Information Security protection measures. The growth and evolution of our business is dependent upon us implementing change programmes. This includes a new practice management solution, enhancements to document management systems, integrating acquisitions and following information security best practice.