Interview
Katie Silvester, Partner, shares some insight into her role.
I oversee the Professional Regulation & Standards function at Gateley. Our team leads on areas including anti-money laundering activity, client confidentiality, risk identification and management, supplier compliance, data protection, insurance and complaints and claims. As you can see quite a variety! We advise on policy and procedures and support the implementation of these working closely with other teams across the business.
As providers of professional services, we must behave in such a way that our clients and the public trust us. Our compliance with the law, regulations, industry guidance and best practice underpins this and is therefore critical. More specifically for Gateley as a legal and professional services group, effective risk management is a cornerstone of the Solicitors Regulation Authority’s (SRA) Codes of Conduct and the SRA requires us to take a risk-based approach to compliance and managing our business.
Without a second’s hesitation my answer is “the people” – I have been at Gateley for over 20 years and while we have grown exponentially in that period, we have retained the same spirit – we are a diverse group of hardworking but above all friendly people.